Privacy Policy
Last updated: November 2026
What AlbGate collects, why, who can see it — and what never becomes public. AlbGate is operated by AlbGate SHPK, Albania, and processes personal data under Albania's Law No. 124/2024 on Personal Data Protection.
What we collect
- Account data: your email address and a display name. Sign-in is by email link — AlbGate never sees or stores a password for your account.
- Business listing data: the details an owner publishes — business name, descriptions, services, public contact details, address and, if the owner adds them, map coordinates.
- Verification data: the business's legal name, NIPT (tax number) and the documents uploaded for verification. This data is private — see below.
- Member activity: the places you save and the reviews you write, linked to your account.
- Technical data: a cookie that remembers your language choice, session cookies that keep you signed in, and standard server logs held by our hosting providers.
Why we use it
To run your account and sign you in, to publish and verify business listings, to moderate reviews, to keep the platform secure, and to answer your messages. We process data to perform our contract with you, with your consent where the law requires it, for our legitimate interest in running a safe directory, and to meet legal obligations.
Verification documents stay private
Verification documents, legal names and NIPT numbers are stored in a private storage area. They can be seen only by the business owner and by AlbGate's verifiers and administrators. They are never shown on the public listing, never sold, and never shared with other businesses or advertisers.
Who processes data for us
- Supabase — database and sign-in, hosted in the European Union (Frankfurt).
- Vercel — website hosting.
- Twilio SendGrid — delivers sign-in and notification emails.
- OpenStreetMap — when you open a map view, map tiles load from OpenStreetMap's servers, which receive your IP address like any website you visit.
- We do not sell personal data, and we share it with authorities only when the law requires it.
Cookies
AlbGate uses only the cookies it needs: session cookies for sign-in and one preference cookie that remembers your language (English or Albanian). There are no advertising or cross-site tracking cookies.
How long we keep it
Account and listing data is kept while the account or listing is active. Verification records are kept while a listing is active and for a reasonable period afterwards for audit and dispute purposes. You can ask us to delete your account and personal data at any time — some records may be kept where the law requires it.
Your rights
Under Law No. 124/2024 you can ask to access, correct, delete or restrict your personal data, object to its processing, and receive a copy in a portable format. Write to info@albgate.com and we will respond within the legal deadline. If you believe your data has been mishandled, you can complain to Albania's Commissioner for the Right to Information and Personal Data Protection (idp.al).
Children and changes
AlbGate is not intended for children under 16. If this policy changes in a material way, the new version will be published on this page with a new date, and significant changes will be announced on the website.