Terms of Service
Last updated: November 2026
The rules for using AlbGate — as a visitor, a member, or a business. By using the website you accept these terms. AlbGate is operated by AlbGate SHPK, Albania.
The service
AlbGate is a directory of businesses in Albania with a document-verification programme, relocation guides, member saves and reviews. Listing and guide content is provided for general information; prices, opening hours and availability are set by each business and can change.
Accounts
- Sign-in is by a secure link sent to your email — you are responsible for keeping access to that email account safe.
- Give accurate information and do not impersonate another person or business.
- One account per person; business accounts must be run by someone authorised by the business.
Business listings
- Owners are responsible for the accuracy and legality of their listing — name, services, prices, contact details and photos.
- You may only list a real business that you own or are authorised to represent.
- AlbGate may suspend or remove a listing that breaks these terms, misleads visitors, or cannot be verified — see the Verification Policy for how the badge works.
- The Verified badge means the business passed AlbGate's document checks at the date shown. It is not a guarantee of quality, safety or solvency.
Reviews and member content
- Reviews require a signed-in account, are limited to one per member per business, and must describe a genuine experience.
- Reviews are moderated before they appear publicly; we may decline or remove reviews that are abusive, fake, off-topic or unlawful.
- Content you submit stays yours, but you give AlbGate a licence to display it on the platform while your account or the listing is active.
Acceptable use
- No fake listings or reviews, and no paid review schemes.
- No unlawful, defamatory or infringing content.
- No scraping, automated access or attacks that disrupt the service.
- Do not misuse businesses' contact details — they are published for customers, not for spam.
Paid plans
During the launch pilot, listings and verification are free for partner businesses. If paid subscriptions are introduced, they will be offered under additional terms shown before any purchase, and nothing in these terms charges you anything.
Liability
AlbGate checks documents as described in the Verification Policy, but any agreement you make is between you and the business — AlbGate is not a party to it. The relocation guides are general information, not legal, tax, medical or financial advice. To the extent permitted by Albanian law, AlbGate's liability for the free service is limited, and nothing in these terms removes liability that cannot lawfully be removed.
Changes, ending use, and governing law
We may update these terms; the current version is always on this page, and continued use means acceptance. You may stop using AlbGate and ask for your account to be deleted at any time. These terms are governed by the laws of the Republic of Albania, and disputes fall to the courts of Tirana.